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FAQ

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See below for some Frequently Asked Questions and tips on using Linex. 

For any further information please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it .  

Standard Users


What is available for free in Linex?


Anybody can register for free on Linex.

Once logged in you can use our search engine to find the latest legal and business news published on the web, review which sources we are indexing and register to the available email alerts.

See below for details on each.

 

How do I run a search?


In the Articles page, enter a keyword or phrase and click Search.

Alongside the article results you will see Filters to further refine your search. Click on an article title to read the content.

 

My results are too broad, how can I refine these?


First use the Filters on the left hand side of the page. Filter options include source type, source location, content category, jurisdiction and practice area.

If you still require further refining use the Advanced Options. Here you can choose to only display articles with your keyword in the title, or the URL and increase the relevancy slider.

 

What type of search queries can I run?


See our
Query Syntax PDF for tips on using keyword phrases to refine your results.

 

What content is Linex searching?


Linex crawls over 7000 web pages and RSS feeds. Each individual source has been reviewed by Linex and deemed relevant to a business audience. These include government and regulatory sites; law firm; publishers; courts and more.

 

Can I subscribe to email alerts?


Go to the Alerts page to view all email alerts available to you. You can subscribe to receive any number of these alerts. Click on the Subscribe button.

 

Contact Us


If you have any further questions, or suggestions for our service, please email  This e-mail address is being protected from spambots. You need JavaScript enabled to view it . We endeavour to reply to each query in under 24 hours.

 

Administrators


Instructions for Super Administrators and Alert Administrators



What is a Smart Alert?


A Smart Alert is created centrally by an information professional at your organisation.

Smart Alerts can contain any combination of sources, including subscription and email sources, giving the organisation complete control over all external information streams.

 

What is a Private Alert?


Individual users can also create a Private Alert, including only those sources and saved searches they have selected. See below for more information on creating a Private Alert.

 

How do I create a Smart Alert?


Step 1: First create your empty Alert Shell, selecting the Alert name and folder. This is an empty email in to which you will drop your required elements.

Step 2: Add the sources you require (more on finding specific sources below). The best place to do this is on the Source Library page. Identify your required sources in the table - be they public, subscriptions or email alerts - and drop them all in to your alert from the Actions drop down.

Step 3: You can edit your Alert settings from the Alert page. Once in the Alert Edit screen you can select the frequency of publish, customise the layout, add introductiry text and subscribe your users. 

 

How do I find the sources I need?


The left-hand navigation on the Sources page includes a Search / Browse function. Use these options to find specific sources.

Searches are run across the Publisher, Title, Sector and Jurisdiction for each feed. You can further refine your results using the Filter options.

Click on the source Title to see the latest content.

Your external email alerts are all found under Private Alerts

 

What if my source is not in Linex?


Add it in: you can add any web page, website or RSS feed using the Add Source button.

To add external email alerts to your Linex sources, email This e-mail address is being protected from spambots. You need JavaScript enabled to view it to ask for your Email2Linex email address.

 

How do I find a specific source?


The left-hand navigation on the Sources page includes a Search / Browse function. Use these options to find specific sources.

Searches are run across the Publisher, Title, Sector and Jurisdiction for each feed. You can further refine your results using the Filter options.

Click on the source Title to see the latest content.

 

Can I add subscription sources and external emails?


Any web site, web page or RSS feed can be added using the Add Source button. This includes subscription sources. Simply drop the feed in to the URL box in the submission form.

To add external email alerts to your Linex sources, email This e-mail address is being protected from spambots. You need JavaScript enabled to view it to ask for your Email2Linex email address. See below for intructions to have these automatically re-direct. 

 

Can my external alert be sent from Linex as it is published?

Yes it can.

Use your Email2Linex email address to sign up to the relevant alerts. (Contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it if you don’t know what your Email2Linex address is). The alert will now be delivered to your Linex inbox.

In Linex, on the Alerts page, create a 3rd party alert (click on New Alert and select 3rd party alert from the drop down list). Activate the alert and sign up individuals as required. Each user will receive the original email sent from the 3rd party.

Once you have created the 3rd party alert in Linex, you can access it as a source in your Source Library (click on the 3rd party alerts in the short cut links), and add to an existing smart alert.

 

Can I add specific keyword searches to my alerts?


Yes you can. First run the search in the Articles page, and filter down to your needed results. In the Actions drop down click on Save and choose a title and folder for your Saved Search.

Back on the Sources page, you can find all your Article Searches in the shortcuts menu, select the one you need and add it to an Alert.

 

I only want content from certain specific sources.


You may want to run your keyword search through sources you have specifically selected. 

To do this creat a Source Collection. Click on Add and create an empty collection. Then find your required sources and using the drop down Acitons menu, add them to your Source Collection.

In the Articles tab drop down, select Source Collections. In the left hand filters tick your required Collection, and then run a keyword search.

You can then save this search and add it to a Smart Alert (see above).

 

How do I create a Source Collection?


You can select chosen sources to be grouped together and sorted by location, sector, or any categorisation of your choosing. Your individual users can this way easily identify the sources of interest to them, and add them to a Private Alert. You can also run a keyword search through these chosen sources.

On the Sources page click on Add next to Source Collections and select a name and folder for your Collection. Once saved find the sources of relevance, select them and in the Actions drop down list select to add them to your chosen Collection.

 

Can I select specific articles for my alert?


Certainly: You can create a Manual Newsletter. This is an alert shell that contains various article Collections - named for the sections on your alert - in which you place selected articles.

Once you have selected your articles you manually publish this to your distribution list. If it is an RSS feed it will update automatically.

 

How do I create a Manual Newsletter?


Step 1: Create the empty Alert Shell (see above). Make sure your Alert Type is Manual Newsletter, and the Layout is Alert Element.

Step 2: Back on the Articles page, create a new Collection for each section you want in your newsletter.

Step 3: Add these Collections to your Alert. You will only have to do this once, when you create the newsletter the first time.

To update your newsletter, run your required search - either through the whole Linex database or only chosen Source Collections - select your articles and drop them in to the appropriate Collection.

Once your newsletter is complete view it on the Alerts page. You can make last changes in the preview window, using the Interactive Edit Mode. Then click on Manual Publish to send this out.

 

 

Can I add PDFs and documents not in Linex?


Yes you can: the Actions list on the Article page allows an option Add an Article. These articles will automatically be added to a Collection called “Your Personal Collection”, where you can retrieve them and add them to the required Collection for your Alert.

 

How can I distribute my alerts?


Alerts can be sent as emails, either with automated scheduling or manual publish, as well as RSS feeds. These can seamlessly integrate with Sharepoint and intranets as well.

 

Where do I manage my user list?


In the Admin drop down is the User Management page. Here you can amend user details, add new users, change permissions and assign subscriptions.

We will also integrate with you Active Directory upon request.

 

Which sources are most used in my organisation?


Analytics will show a list of sources accessed by your organisation. Here you can review which sources and source types are most popular amongst your users giving full visibility of how content is used.

 

What analytics do you offer?


Standard analytics include publish reports, user activity, source popularity and method of access. These can all be customised to your requirements.

 

About Linex Systems

In 2002 Linex was created in response to the need for managing vast amounts of legal information available online. 

Today we license our technology to clients in several different industries, allowing them to create a fully tailored knowledge management and alerting platform. 

Get in touch with us

telephone   +44 (0)207 422 0059 
telephone   +1 202 713 9951 

  • 88 London Fruit Exchange
    London E1 6EP
    United Kingdom