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We (OK, Rebecca mainly) muse on our favourite online tools, knowledge management practices and where we want to take our technology.
Managing Partner has a n article by our friend Oz Benamram, Chief Knowledge Officer at White & Case, about their new internal information service.
It opens with the anecdote:
"I wanted to set up a meeting with a partner a few days ago but, for some reason, her assistant wasn't listed on our intranet. I couldn't figure out where else to get her information. Finally, a colleague told me, 'Oh, just email the Information Service. They'll find it for you.'"
The quest for the number one CRM and Project Management system never ends. Nor do I expect it to: I expect for there always to be something better just around the corner. What we want in these systems is both simplicity and power, not a simple balance to achieve.
My latest fun in this realm has been using Insightly, a web-based, small-business targeted platform.
TFPL Connect event, held at the Law Society 23 Sep 2013
An excellent evening of learning, listening, questioning and quaffing was had at the TFPL Connect hosted event on Privacy in the digital age. We had three speakers: Jonathan Armstrong, lawyer specialising in technology and compliance. Isabella Folwell, Law Librarian and Robin Smith, Head of Privacy for the Leicester Hospitals, National Health Service.
Jonathan Armstrong gave a historical account. He describes his role as one where law, technology and data collide. It was explained that the risk to us using information has changed dramatically in the last few years. It is argued that there are two types of Corporations in the US, those who've been hacked or those who don't know they've been hacked.